Cookie Policy
Last Updated: June 2025
This Cookie Policy explains how , a legal entity registered at 110 Laurier Avenue West, Ottawa, ON K1P 1J1, Canada, operating the hotel-casino website (hereinafter referred to as "we", "us", or "our"), uses cookies and similar tracking technologies when you visit our website. This policy describes what cookies are, why we use them, and how you can control your cookie preferences.
If you have any questions or concerns about this Cookie Policy, please contact us at: privacy@silverfieldstudio.com.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used by website owners to make their websites function more efficiently, to enhance user experience, and to provide reporting information.
Cookies set by the website owner (in this case, ) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website, such as advertising, interactive content, and analytics.
Cookies can be either "session cookies" or "persistent cookies". Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device until they expire or until you manually delete them.
In addition to cookies, we may also use similar tracking technologies such as web beacons (also known as pixel tags or clear GIFs), local storage objects, and scripts, which function in a similar manner to cookies and allow us to monitor, analyze, and improve our services.
2. Why Do We Use Cookies?
We use cookies and similar technologies for a variety of reasons, including:
- To ensure the proper functioning and security of our website;
- To remember your preferences and settings;
- To analyze how our website is used and improve its performance;
- To deliver targeted advertising relevant to your interests;
- To measure the effectiveness of our marketing campaigns;
- To prevent fraudulent activity and enhance the security of our platform;
- To comply with applicable legal and regulatory obligations.
3. Types of Cookies We Use
The cookies we use on the website can be categorized as follows:
3.1 Strictly Necessary (Essential) Cookies
These cookies are required for the operation of our website. They enable core functionality such as security, network management, page navigation, and access to secure areas of the website. Without these cookies, certain services you have requested cannot be provided. Because they are strictly necessary, these cookies do not require your prior consent; however, you can still disable them through your browser settings, though doing so may impair the functioning of the website.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| __cf_bm | Cloudflare | This cookie is used by Cloudflare's bot management solution to distinguish between humans and bots. It helps protect the website from malicious traffic and automated abuse. | First-party / Third-party | 30 minutes |
| _cfuvid | Cloudflare | Used by Cloudflare to identify individual users who share the same IP address and apply rate-limiting rules. This cookie is part of Cloudflare's security infrastructure. | Third-party | Session |
| cf_clearance | Cloudflare | Stores a security token generated after a user successfully passes a Cloudflare challenge (e.g., CAPTCHA), allowing continued access to the website without repeated verification. | Third-party | 1 year |
| PHPSESSID / session_id | A standard session cookie used to maintain your login state and preserve session information as you navigate through the website. | First-party | Session | |
| csrf_token | Helps prevent cross-site request forgery (CSRF) attacks by ensuring that form submissions originate from our website. | First-party | Session | |
| cookie_consent | Stores your cookie consent preferences so that we do not display the consent banner on each subsequent visit. | First-party | 1 year |
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website — for example, which pages they visit most often and whether they receive error messages. All information collected by these cookies is aggregated and therefore anonymous. The data helps us understand how our website is performing and allows us to improve its structure, content, and functionality. These cookies require your consent before being placed on your device.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics (Google LLC) | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users. | Third-party | 2 years |
| _gid | Google Analytics (Google LLC) | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users on a per-day basis. | Third-party | 24 hours |
| _gat / _gat_UA-XXXXXXX-X | Google Analytics (Google LLC) | Used to throttle the request rate to Google Analytics, limiting the collection of data on high-traffic websites. | Third-party | 1 minute |
| _gac_UA-XXXXXXX-X | Google Analytics (Google LLC) | Contains campaign-related information for the user. If you have linked your Google Analytics and Google Ads accounts, this cookie is read by Google Ads conversion tags. | Third-party | 90 days |
| _ga_XXXXXXXXXX | Google Analytics 4 (Google LLC) | Used by Google Analytics 4 to persist session state and measure user interactions throughout a website session. | Third-party | 2 years |
| _hjSessionUser_XXXXXXX | Hotjar Ltd. | Set when a user first lands on a page. Persists the Hotjar user ID, which is unique to that site on the browser. Ensures data from subsequent visits to the same site is attributed to the same user ID. | Third-party | 1 year |
| _hjSession_XXXXXXX | Hotjar Ltd. | Holds current session data. Ensures that subsequent requests within the session window are attributed to the same session. | Third-party | 30 minutes |
3.3 Functional Cookies
Functional cookies allow our website to remember choices you make (such as your preferred language, currency, or region) and provide enhanced, more personalized features. These cookies may also be used to provide services you have requested, such as watching a video or using a live chat feature. The information collected by these cookies may be anonymized and cannot track your browsing activity on other websites. These cookies require your consent.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| lang | Remembers the user's selected language preference. | First-party | 1 year | |
| currency_pref | Stores the user's preferred currency for displaying prices. | First-party | 1 year | |
| __lc_cid / __lc_cst | LiveChat Inc. | Used by the LiveChat customer support widget to identify and maintain a user's chat session and conversation history. | Third-party | 2 years |
3.4 Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. These cookies require your explicit prior consent.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Meta Platforms, Inc. (Facebook Pixel) | Used by Meta (Facebook) to deliver a series of advertisement products such as real-time bidding from third-party advertisers. Helps track conversions from Facebook ads, optimize ads, build targeted audiences, and remarket to people who have already taken some action on the website. | Third-party | 3 months |
| _fbc | Meta Platforms, Inc. (Facebook Pixel) | Stores the last Facebook ad click attribution. Used to attribute conversion events to Facebook advertising campaigns. | Third-party | 3 months |
| IDE | Google LLC (Google Ads / DoubleClick) | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | Third-party | 1 year |
| DSID | Google LLC (DoubleClick) | Used to identify a signed-in user on non-Google sites in order to serve personalized ads through Google's advertising network. | Third-party | 2 weeks |
| ads/ga-audiences | Google LLC (Google Ads) | Used by Google Ads to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites. | Third-party | Session |
| NID | Google LLC | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads and to remember user preferences. | Third-party | 6 months |
| tt_webid / _ttp | TikTok Inc. (TikTok Pixel) | Used by TikTok's advertising pixel to measure campaign effectiveness, build custom audiences, and track conversions resulting from TikTok ads. | Third-party | 13 months |
| _uetsid / _uetvid | Microsoft Corporation (Microsoft Advertising / Bing Ads) | Used by Microsoft Advertising (formerly Bing Ads) to track visitors who interact with advertisements in the Microsoft advertising network and to measure conversion rates. | Third-party | 1 day / 16 days |
4. Third-Party Cookies and Services
In addition to our own cookies, we may also use various third-party cookies as described in the tables above. These third parties may include analytics providers, advertising networks, and social media platforms. We do not have direct control over the information collected by these third-party cookies. We recommend that you review the privacy and cookie policies of these third parties directly:
- Cloudflare, Inc.: https://www.cloudflare.com/privacypolicy/
- Google LLC (Google Analytics & Google Ads): https://policies.google.com/privacy
- Meta Platforms, Inc. (Facebook / Instagram): https://www.facebook.com/policy.php
- Microsoft Corporation (Bing Ads): https://privacy.microsoft.com/en-us/privacystatement
- TikTok Inc.: https://www.tiktok.com/legal/privacy-policy
- Hotjar Ltd.: https://www.hotjar.com/legal/policies/privacy/
- LiveChat Inc.: https://www.livechat.com/legal/privacy-policy/
5. Your Cookie Consent
When you first visit the website, you will be presented with a cookie consent banner that allows you to accept, reject, or customize your cookie preferences. By clicking "Accept All Cookies", you consent to the placement of all categories of cookies described in this policy, including analytics, functional, and marketing cookies.
Strictly necessary cookies do not require your consent as they are essential for the operation of the website. However, all other categories of cookies — performance and analytics, functional, and marketing cookies — will only be activated upon your explicit consent.
You may withdraw or modify your consent at any time by accessing the cookie preference settings available at the bottom of our website (typically labeled "Cookie Settings" or "Manage Preferences"). Please note that withdrawing your consent will not affect the lawfulness of any processing carried out prior to your withdrawal.
Our legal basis for processing personal data through cookies varies depending on the type of cookie:
- Strictly necessary cookies: Processed on the basis of our legitimate interest in ensuring the security and proper functioning of our website, and as necessary for the performance of a contract (e.g., enabling your login session).
- Analytics, functional, and marketing cookies: Processed on the basis of your freely given, specific, informed, and unambiguous consent in accordance with applicable privacy legislation, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR).
6. How to Manage and Control Cookies
You have several options to manage cookies on our website and in your browser. Please be aware that restricting cookies may impact the functionality and performance of our website.
6.1 Cookie Preference Center
You can manage your consent preferences at any time by clicking on the "Cookie Settings" or "Manage Preferences" link available in the footer of our website. From there, you can enable or disable specific categories of cookies.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to block cookies, to alert you when cookies are being sent, or to delete cookies that have already been stored. The following links provide instructions for managing cookies in the most commonly used browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Apple Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac
- Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
6.3 Opt-Out Tools for Analytics and Advertising
You may also use the following opt-out mechanisms provided directly by third-party service providers:
- Google Analytics Opt-Out: You can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout .
- Google Ads Personalization: You can opt out of personalized Google advertising at https://adssettings.google.com .
- Meta (Facebook) Ad Preferences: You can manage your Facebook ad preferences at https://www.facebook.com/adpreferences/ .
- Digital Advertising Alliance (DAA): You can opt out of interest-based advertising from participating companies at https://optout.aboutads.info/ .
- Network Advertising Initiative (NAI): You can opt out of targeted advertising from NAI member companies at https://optout.networkadvertising.org/ .
- Your Online Choices (EU/UK): Visitors in Europe may opt out of targeted advertising from participating companies at https://www.youronlinechoices.eu/ .
7. Cookies and Responsible Gambling
As a hotel-casino operator, is committed to promoting responsible gambling practices. Some cookies used on our platform may be employed to monitor patterns of play and user behavior for the purposes of identifying at-risk individuals and applying responsible gambling controls in compliance with applicable gaming regulations in the Province of Ontario and Canada. Such data processing activities are conducted in accordance with our Privacy Policy and applicable gaming legislation.
8. Data Transfers
Some of the third-party cookies described in this policy may result in the transfer of your personal data to countries outside of Canada, including the United States and the European Economic Area (EEA). Where such transfers occur, we rely on appropriate safeguards to ensure an adequate level of protection for your personal data, including standard contractual clauses, adequacy decisions, or other mechanisms recognized under applicable Canadian privacy law and international data protection frameworks.
For more information about international data transfers and the safeguards we apply, please refer to our Privacy Policy.
9. Retention of Cookie Data
The retention period for data collected through cookies varies depending on the type and purpose of the cookie. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for the duration specified in each cookie's description (as shown in the tables above) or until you manually delete them from your browser.
Personal data processed through analytics and advertising cookies is retained for the periods specified by the respective third-party providers, subject to your consent and any applicable legal requirements. We do not retain cookie-derived data for longer than is necessary for the purposes described in this policy.
10. Your Rights
Depending on your location and applicable privacy legislation, you may have certain rights in relation to the personal data collected about you through cookies, including:
- Right of access: The right to request a copy of the personal data we hold about you.
- Right to correction: The right to request that we correct any inaccurate or incomplete personal data.
- Right to erasure: The right to request the deletion of your personal data, subject to certain conditions.
- Right to withdraw consent: The right to withdraw your consent to the processing of personal data through non-essential cookies at any time.
- Right to object: The right to object to the processing of your personal data for direct marketing or profiling purposes.
- Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
- Right to lodge a complaint: The right to lodge a complaint with a relevant supervisory authority, such as the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca.
To exercise any of these rights, please contact us at: privacy@silverfieldstudio.com.
11. Changes to This Cookie Policy
We reserve the right to update or modify this Cookie Policy at any time to reflect changes in technology, applicable legislation, regulatory requirements, or our business operations. Any changes will be posted on this page with an updated "Last Updated" date. Where changes are material, we may also notify you by means of a prominent notice on our website or, where appropriate, by direct communication.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
12. Privacy Policy
This Cookie Policy should be read in conjunction with our full Privacy Policy, which provides further information about how collects, uses, discloses, and protects your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.
13. Contact Us
If you have any questions, concerns, or requests relating to this Cookie Policy or our use of cookies and similar tracking technologies, please do not hesitate to contact us:
- Legal Entity:
- Registered Address: 110 Laurier Avenue West, Ottawa, ON K1P 1J1, Canada
- Privacy Email: privacy@silverfieldstudio.com
We will endeavor to respond to all legitimate inquiries within a reasonable timeframe and in accordance with applicable legal requirements.